Terms of Service

1. ACCEPTANCE OF TERMS.

MOCA Systems Inc. (referred to as ‘MOCA’) owns and operates the website: https://moca-pm.com/ (the ‘Site’). The Site along with the services available at the Site, and all updates, modifications, enhancements and improvements to any of the foregoing are collectively referred to as the ‘Service’. The Service is offered subject to acceptance without modification of all of the terms and conditions contained herein (the ‘Terms of Service’). The Terms of Service shall be deemed to include MOCA’s then-current privacy policy (Privacy Policy),  available at: Privacy Policy and MOCA’s copyright policy, which is available at Copyright Policy. These terms shall apply to exclusion of any terms set forth in any purchase order or other similar document and all such terms are hereby rejected.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF SERVICE, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO ENTER INTO THIS AGREEMENT, THEN DO NOT DOWNLOAD ANY MOBILE APP OR OTHERWISE ACCESS OR USE ANY OTHER PART OF THE SERVICE. COMPLETING THE REGISTRATION PROCESS OR OTHERWISE ACCESSING OR USING ALL OR ANY PART OF THE SITE OR ANY OTHER PART OF THE SERVICE WILL CONSTITUTE ACCEPTANCE AND CREATE A LEGALLY ENFORCEABLE CONTRACT UNDER WHICH YOU AGREE TO BE BOUND BY ALL OF THE TERMS OF SERVICE, WITHOUT MODIFICATION.

2. ELIGIBILITY; FEES AND PAYMENT.

You must be at least 18 years of age to use the Service. If you do not so qualify, you are prohibited from accessing, using and registering for the Service. All access to and use of the Service is subject to your execution of an applicable order form with MOCA (Order Form) and payment of any applicable fees in accordance with the prices and payment policies set forth on the Order Form. Each person who registers as a holder of a MOCA account (Account Holder) may only use the Service during the service term specified in an the Order Form for that account (Service Term) and subject to any other terms and conditions set forth in such Order Form. Each person who is designated by the Account Holder an authorized user of such MOCA account (Authorized User) may only use the Service in connection with the Account Holder’s account during such Service Term. In addition to the applicable fees, the Account Holder shall be responsible for any and all sales, use or similar taxes applicable to the use of the Service by the Account Holder and any Authorized Users (as defined below). Please note that if you are given access to the Service on a free trial or evaluation basis, any templates, sample projects or other information or tools made available via the Service are for non-productive, non-commercial evaluation purposes only. MOCA reserves the right to charge the then-current fees for any productive or commercial use of the Service in violation of the preceding sentence.

3. REGISTRATION.

The term ‘Users’ includes all registered and unregistered users that access or use the Service. To uphold the integrity of the Service, each User completing the account registration process must provide MOCA with current, complete and accurate information, as more specifically required by the prevailing registration procedures. Users may be obligated to provide their name, company name, username, password, and legitimate email addresses for all Authorized Users. In the case of registering as the holder of a MOCA account (referred to as ‘Account Holder’), there may also be requirements to provide the names and email addresses of all Authorized Users. Both the Account Holder and Authorized Users shall be responsible for maintaining and updating their registration data periodically, ensuring it remains, current, complete and accurate. MOCA reserves the right, at its sole discretion, to refuse acceptance of any potential Account Holder and/or Authorized User application to register. . Each Account Holder and Authorized User is solely accountable for maintaining the confidentiality of its username and password, bearing sole liability for any and all activities under their respective accounts.  Users are obligated to keep all account information up-to-date and promptly notify MOCA of any unauthorized use of their account or any other breach of security.

4. PRIVACY.

MOCA’s current Privacy Policy shall apply to any use of the Site other aspect of the Service. MOCA will commit to not will not disclose the contents of any User Content (as defined below) unless (a) reasonably necessary to perform the Service, (b) authorized by the User, (c) otherwise permitted under these Terms of Service or the Privacy Policy or (d) MOCA reasonably believes that such action is necessary to (i) conform or comply with any legal, regulatory, law enforcement or similar requirement or investigation, (ii) protect or defend the rights or property of MOCA or any User or (iii) enforce the Terms of Service.

5. CHANGES.

MOCA reserves the right, at its sole discretion, to modify or replace the Terms of Service at any time. MOCA will use reasonable efforts to notify Users of any material change at least 30 days in advance of the effective date of any change by sending email to the email address associated with the User’s account or posting a notice of such change to the Site. Continued use of the Service following notice of any change to the Terms of Service constitutes User’s acceptance of those changes. The Terms of Service may not otherwise be amended, except by a written agreement executed by User and MOCA.

6. USER RULES AND CONDUCT.

The Service is provided to Users only for their internal business purposes or other personal, noncommercial use. Any unauthorized use of the Service is expressly prohibited. Each User is solely responsible for all acts or omissions that occur under its account, username or password. Each User agrees not to (a) upload, post, submit or otherwise distribute or facilitate distribution of any User-supplied content (including text, communications, software, photographs, videos, sound recordings, data or other information) (referred to as ‘User Content’) that: • is unlawful, deceptive, misleading, fraudulent, threatening, abusive, harassing, libelous, invasive of another’s privacy, tortious, obscene, pornographic, profane or which otherwise violates the Terms of Service; • infringes any patent, trademark, trade secret, copyright, right of publicity, privacy right or other right of any party; • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”), chain letters or any form of lottery or gambling; • imposes an unreasonable or disproportionately large load on MOCA’s computing, storage or communications infrastructure, or attempts to gain unauthorized access to the Service, or any user accounts, computer systems or networks connected to the Service, through password mining or otherwise; • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware or network system or to damage or obtain unauthorized access to any system, data or other information of MOCA or any third party; • creates User accounts by any automated means or under false or misleading pretenses; • harvests, scrapes or collects any information from the Site; • seeks to solicit information from or about minors; • disguises the source of any User Content; or • impersonates any person or entity. MOCA may, at its sole discretion, immediately suspend or terminate any User’s access to the Service should its conduct fail (or appear to fail) to strictly conform to any provision of this Section.

7. SUPPORT.

MOCA shall provide Users with reasonably requested customer support in accordance with its then-current support policy as outlined in this Section. Support shall be limited to reasonable assistance in utilizing the Service in accordance with any documentation provided by MOCA and shall be available via email during MOCA’s regular business hours. To initiate a request for support, Users must email support@touchplan.io. MOCA will make reasonable efforts to respond to requests for support within 1 business day. Please note that response times may vary based on the complexity of the request. For more detailed information regarding our support policy, please refer to the documentation provided or contact our support team at the aforementioned email address.

By using the Service, you acknowledge and agree to the terms of our support policy as outlined in this section.

8. CONTENT.

MOCA has no obligation to continuously monitor the Service or any User’s use thereof. However, MOCA reserves the right, without notice to monitor, review, retain or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request or investigation, including those involving law enforcement. MOCA does not undertake to pre-screen, authenticate, validate, monitor, moderate or edit any User Content. Nevertheless, MOCA and its agents, at their sole discretion, reserve the right to remove in whole or in part, at any time. Such removal may occur if, in MOCA’s judgement, the User content does not comply with the Terms of Service or is reasonably necessary to fulfill obligations under the Copyright Policy. MOCA is not liable for any failure or delay in removing any such User Content. While MOCA will make reasonable efforts to safeguard User Content from unauthorized use or disclosure while it is under MOCA’s control, the security of User Content cannot be guaranteed. MOCA cannot ensure that the security of any User Content and cannot ensure that the Service and any telecommunication or computer systems used by or in connection with the Service will be completely secure.

By using the Service, you acknowledge and agree to the content-related terms outlined in this section.

9. PROPRIETARY RIGHTS.

User acknowledges and agrees that the Service, along with all content and materials created by or for MOCA and made available via the Service are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, and MOCA (and its licensors) shall own and retain all rights, title and interests (including all intellectual property and proprietary rights) therein and thereto. User may only use the Service for its own internal business purposes and in accordance with, and in accordance with, any documentation provided in connection therewith.

User shall not (a) use any part of the Service to specify, design or develop any similar hardware, software, data or documentation, (b) permit any part of the Service to be inspected or used by any of its employees who are or will be engaged in similar efforts; i.e.  to specify, design or develop any similar hardware, software, data or documentation, (c) decompile, disassemble or otherwise reverse engineer any part of the Service, or use any similar means to discover the design, source code or trade secrets therein, or otherwise circumvent any technological measure that controls access thereto, (d) encumber, sell, sublicense, rent, modify, distribute, transfer, disclose, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of the Site or any other part of the Service, unless and only to the extent expressly authorized by MOCA in writing, (e) use any part of the Service in any commercial product or service, or (f) permit any third party to do any of the foregoing.

User shall not obscure, alter or remove any proprietary or legal notice displayed by or contained on or in any part of the Service, or take any other action inconsistent with MOCA’s ownership thereof. In addition, User agrees that it will not (and that it will not permit any third party to) use any information or other knowledge gained through use of the Service to provoke an interference with any patent application that MOCA has filed with respect to any part of the Service, or to amend any claim in any pending patent application to expand such claim to read on, cover or dominate any invention (whether or not patentable) related to the Service.

By using the Service, User acknowledges and agrees to abide by the terms regarding proprietary rights and usage restrictions outlined in this section.

10. LICENSE OF USER CONTENT TO MOCA.

By uploading, posting, submitting or otherwise distributing User Content of any kind to the Site or otherwise via the Service, each User hereby grants and agrees to grant MOCA and its affiliates and licensees a non-exclusive, transferable, perpetual, irrevocable, royalty-free, worldwide right and license to: use, reproduce, distribute, display, perform and transmit User Content, in any form (and to permit any third party service providers to do all of the foregoing on MOCA’s behalf), for the purposes of operating the Service. In addition, MOCA may aggregate such User Content with User Content from other Users in order to analyze such aggregate User Content. MOCA may disclose aggregate measures of the User Content and summaries, analyses and other information based on such aggregated User Content, but not in any manner that will personally identify any User or the source of such User Content. User represents and warrants that User owns or otherwise controls all rights to such User Content (or have the right to use such User Content in connection with the Service) and that use of the User Content by MOCA will not infringe or violate the rights of any third party. User acknowledges and agrees that the User Content will be made available to, the Account Holder and any Authorized Users designated by the Account Holder. The foregoing license permits MOCA to make User Content available to other Users. The Service may provide each User with the ability to remove some or all of the User Content posted by such User. Following any such removal, MOCA will use commercially reasonable efforts to discontinue any further display, performance and distribution of such User Content.   However, User acknowledges and agrees that MOCA may continue using such User Content for the same purposes as it did prior to removal of such content (e.g., aggregate data) and that MOCA shall have no responsibility or liability for exported, shared, downloaded or copied content. MOCA may publish case studies or otherwise highlight real-world uses of the Service. You agree to reasonably cooperate with MOCA in developing such case studies and promotional materials, and you hereby consent to MOCA’s use of your Company’s name in connection with the same.

11. TERM; TERMINATION.

This Agreement shall remain in effect for the Service Term. If more than 1 Order Form is in effect with respect to a particular User, the Agreement shall remain in effect until the expiration or termination of the last such Order Form. Notwithstanding the foregoing, MOCA may terminate access to the Service, in whole or in part, and/or may terminate this Agreement, in whole or in part, at any time, upon at least 30 days advance written notice by email to the email address associated with the User’s account or posting a notice of such change to the Site. In addition, MOCA may terminate this Agreement and your access to the Service upon 10 days advance written notice in the event the applicable fees for the Service are not paid when due. In the event of termination of this Agreement for any reason, unless this Agreement is terminated for the applicable User’s breach, MOCA will refund to Users any amounts actually pre-paid by Users to MOCA for the terminated portion of the Service to the extent such amounts have not been incurred prior to the date of termination of the applicable portion of the Service. Upon any termination of this Agreement, all rights and obligations of the parties shall cease and User shall immediately cease using the Service, except that (a) all obligations that accrued prior to the effective date of termination (including without limitation, all payment obligations) and all remedies for breach of the Terms of Service shall survive and (b) the provisions of Sections 8-17 shall survive. Termination shall not relieve the Account Holder of any accrued payment obligations, which shall be due and payable upon termination. Account Holder shall be responsible for any reasonable costs of collection incurred by MOCA to collect any amounts not paid when due. After termination, MOCA has no obligation to maintain any content in User’s account and may delete such content at any time. Users should download any User Content from their MOCA account prior to termination.

12. DISCLAIMER OF ALL WARRANTIES.

ALL ASPECTS OF THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, INTEGRATION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. MOCA AND ITS AFFILIATES, LICENSORS AND SUPPLIERS DO NOT WARRANT THAT: (A) ANY INFORMATION WILL BE TIMELY, ACCURATE, RELIABLE OR CORRECT; (B) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR PLACE; (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (D) THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (E) ANY RESULT OR OUTCOME CAN BE ACHIEVED. USER’S USE OF THE SERVICE IS SOLELY AT ITS OWN RISK. MOCA will use commercially reasonable efforts to protect User Content from unauthorized access or use. However, Users acknowledge and agree that MOCA cannot guarantee the security of the Service.

13. LIMITATION OF LIABILITY.

Except to the extent MOCA fails to use commercially reasonable efforts to protect User Content from unauthorized access or use, User agrees that MOCA shall not be responsible or liable for any unauthorized access to, alteration or use of User’s account, transmissions or data, or any material or data that is sent or received (or that is not sent or received) through the Service. IN NO EVENT SHALL MOCA (OR ITS AFFILIATES, LICENSORS AND SUPPLIERS) BE LIABLE CONCERNING ANY SUBJECT MATTER RELATED TO THE SITE, MOBILES APPS OR OTHER ASPECTS OF THE SERVICE, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL, (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DAMAGES, IN THE AGGREGATE, IN EXCESS OF AMOUNTS PAID TO MOCA BY USER (AND RETAINED BY MOCA HEREUNDER DURING THE PREVIOUS 12-MONTH PERIOD) OR US$50.00, WHICHEVER IS GREATER, EVEN IF MOCA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN. SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

14. INDEMNIFICATION.

MOCA agrees to (a) defend User and its employees, contractors, officers, directors and representatives (User Indemnitees) against any action or suit by any third party action, claim or suit to the extent it claims that any part of the Service (excluding any User Content) infringes or misappropriates the intellectual rights of such third party and (b) indemnify User for settlement amounts or damages, liabilities, costs and expenses (including reasonable attorneys’ fees) awarded and arising out of such a third party’s claim, except to the extent such claim arises out of or results from any breaches of this Agreement by any User Indemnitees or any negligence, gross negligence or willful misconduct of any User Indemnitees. User agrees to (a) defend MOCA and its employees, contractors, officers, directors and representatives against any third-party action or suit by a third party that arises out of any transaction or interaction of User with any other User or other third party, User’s use or misuse of the Service, or User’s breach of any of its representations, warranties or covenants under this Agreement and (b) indemnify MOCA for settlement amounts or damages, liabilities, costs and expenses (including reasonable attorneys’ fees) awarded and arising out of such a claim. Each party shall promptly provide written notice of any third-party claim for which it seeks indemnification and shall fully cooperate with all reasonable requests for assistance from the other party in defending or settling any such claim.

15. DISPUTES RESOLUTION AND GOVERNING LAW.

A printed version of the Terms of Service and any notice given in electronic form shall be admissible in any dispute resolution or administrative proceedings based upon or relating to the Terms of Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms of Service are governed by and will be construed under the laws of the Commonwealth of Massachusetts, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in Massachusetts, in English. The arbitration shall be conducted in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in the Commonwealth of Massachusetts. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS: CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND MOCA ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

16. GENERAL PROVISIONS.

The Terms of Service (including the Privacy Policy and the Copyright Policy) are the entire agreement between User and MOCA with respect to access, use and operation of the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between User and MOCA with respect to the Service. If any provision of the Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Service will otherwise remain in full force and effect and enforceable. User’s rights and obligations under the Terms of Service are personal to User, and are not assignable, transferable or sub-licensable by User except with MOCA’s prior written consent. However, MOCA reserves the right to assign, transfer or delegate any of its rights and obligations hereunder without consent. This Agreement will be binding upon, and inure to the benefit of, the successors, representatives, and permitted assigns of the parties. All waivers, consents and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment relationship is created as a result of the Service or Terms of Service, and neither party has any authority of any kind to bind the other in any respect. All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

17. CONTACT.

If you have questions about the Service or these Terms of Use, you may contact MOCA here; or contracts@mocasystems.com:
MOCA Systems, Inc., 50 Congress St., Ste. 630, Boston, MA 02109.

MOCA SYSTEMS INC. – COPYRIGHT POLICY

Last Updated: January, 23 2024

MOCA Systems Inc. (referred to as “MOCA”) is the owner and operator of the website: http:///touchplan.io (hereinafter referred to as “Site”). The term ‘Service’ collectively encompasses the Site, any mobile applications that are made available by MOCA (if applicable) (referred to as “Mobile Apps”), and all updates, modifications, enhancements and improvements to any of the forementioned. This policy elucidates MOCA’s practices concerning Copyright.

MOCA has adopted the following policy (hereinafter referred to as “Copyright Policy”) toward copyright infringement with respect to the Services in accordance with the Digital Millennium Copyright Act (Pub. L. No. 105-304, 112 Stat. 2860 (Oct. 28, 1998)), a summary of which that was prepared by the U.S. Copyright Office is located at http://www.copyright.gov/legislation/dmca.pdf.

The address of MOCA’s Designated Agent to Receive Notification of Claimed Infringement (referred to as the “Designated Agent”) is listed at the end of this Copyright Policy.

MOCA will take the following actions to address Copyright infringement:

(1) MOCA will disable access to or remove material that it believes, in good faith, to be copyrighted material that has been illegally copied and distributed by any user.

(2) MOCA reserves the right to terminate the account and access to the Services of any repeat offender.

This Copyright Policy applies to all aspects of the Services.

Reporting Copyright Infringements.

If you believe that material or content residing or accessible on the Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent:

1. Identification of the specific aspect of the Services to which the notice pertains.

2. Identification of the work or material being infringed.

3. Detailed identification of the material that is claimed to be infringing, including its location, with sufficient detail so that MOCA is capable of finding and verifying its existence.

4. Contact information about the notifying party (referred to as the “Notifying Party”), including name, address, telephone number and e-mail address.

5. A statement that the Notifying Party has a good faith belief that the material is not authorized by the copyright owner, its agent or law.

6. A statement made under penalty of perjury that the information provided in the notice is accurate and that the Notifying Party is authorized to make the complaint on behalf of the copyright owner.

7. The Notifying Party’s physical or electronic signature.

This information is essential for MOCA to promptly and accurately address copyright infringement reports. Please ensure that the provided details are accurate and complete for efficient resolution.

Responding to Complaints.

After notification of an alleged infringement, MOCA will follow these steps:

1. MOCA will remove or disable access to the allegedly infringing material.

2. Subsequently, MOCA will immediately notify the user responsible for the allegedly infringing material (hereinafter referred to as the “Offending User”) that it has removed or disabled access to the material.

3. If the Offending User is a repeat offender, MOCA will take immediately action to terminate Offending User’s account and revoke access to the Services. This action will be in addition to the removal of the infringing material.

Right to Dispute.

If the Offending User disputes the claim of infringement, the Offending User has the right to send a counter-notice to the Designated Agent. The counter-notice must containing the following information:

1. Identification of the material that has been removed or to which access has been disabled along with the location at where the material appeared before removal or disabling.

2. A statement expressing the Offending User’s good faith belief that the material was removed or disabled as a result of mistake or a misidentification of the material.

3. Contact information of the Offending User’s, including name, address, telephone number and e-mail address.

4. A statement confirming the Offending User consents to the jurisdiction of the Federal Court for the judicial district in which the Offending User’s address is located. If the Offending User’s address is located outside the United States, consent is given for any judicial district in which MOCA is located. Additionally, the statement should indicate that the Offending User will accept service of process from the Notifying Party.

5. The Offending User’s physical or electronic signature.

Upon receiving the counter-notice, MOCA will send a copy of the counter-notice to the Notifying Party informing them that MOCA may replace or restore access to the material in question. Unless the copyright owner thereafter files an action seeking a court order against the Offending User, and MOCA has actual knowledge of such filing, then the material will be replaced or access to it restored in 10 to 14 business days after receipt of the Offending User’s counter-notice.

Designated Agent to Receive Notification of Claimed Infringement.

MOCA Systems Inc.

Michael Sullivan

Address: 50 Congress St., Ste. 630, Boston, MA 02109 Tel: 617-581-6622 email: mss@touchplan.io

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Information Security and Privacy

Overview

In addition to providing versatile browser-based services accessible on various devices, Touchplan places a high priority on information security and privacy. We understand the sensitivity of the data handled within our platform, especially as our customers, including corporations such as building owners, general contractors, and trade contractors, trust us with their valuable information. who authorize specific end-users by inviting them to use our services. Invitations are sent as emails initiated from our service. Each user provides us basic, standard contact information that allows us to properly bill, sell to, market to and provide customer service to them throughout their relationship with our company. Data in transit between end-user devices and our system are encrypted. We rely on third party service providers for data storage, data processing equipment and for some of the data processing software that governs some end-user interaction.

Where our services are accessed directly by our users, they comply with the following standards, to ensure the utmost security:

Compliance Standards

Where our Services are directly accessed by Users, we adhere to industry-leading standards, including: ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3

This commitment reflects our dedication to maintaining a secure environment for our Users’ information.

User Authentication

Users are authenticated using a unique six-character minimum password that they choose.

Authorization

Users are authorized to access Touchplan features based on their project access level. 

Data Privacy

Data in transit between client machines and our system are encrypted using HTTPS. Data residing in our persistent transaction and analytical databases are encrypted at rest. 

Third-Party Partners

We collaborate with reputable third-party service providers for data storage, processing equipment, and certain data processing software, ensuring that our users benefit from cutting-edge technology while maintaining the highest standards of security.

Operational Monitoring

We monitor our system continuously. We have established thresholds for excess resource usage that may be indicators of a deliberate attack on our systems and alert in real-time as these thresholds are exceeded.

All of our code is periodically scanned for potential exploits using static and dynamic analysis. We contract for annual, third party, manual penetration testing. We promptly address any vulnerabilities discovered through these activities.

• Solutions
• API
• How it Works
• Insights

This commitment to information security aligns with our mission to provide reliable and secure services to our customers, fostering trust and confidence in their interactions with Touchplan throughout our business relationship.